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Terms & Conditions

Innovative Tags Terms & Conditions

In these terms and conditions, “we” “us” and “our” refers to Innovative Tags Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Registered Users

In order to access the services provided on this website, you must become a registered user. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration.

You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.

On registration, we provide you with a password. On registration you agree to pay for our services as set out on our website.

We reserve the right to terminate your registration at any time if you breach these terms and conditions.

Our Website Services

Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

All prices are in Australian Dollars (AUD) and are inclusive of GST. We endeavour to ensure that our price list is current. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Printing Services

By accessing and using our Services, you agree to be bound by these Terms and acknowledge that you have read and understood them.

When placing an order for our Services, you agree to provide accurate and complete information, including any text, graphics, images, or other materials (“Materials”) to be printed.

We reserve the right to refuse to print any materials we deem offensive, illegal, or in violation of any copyright, trademark, or other intellectual property right.

We shall not be responsible for any delay, loss, or damage caused by any delivery service provider, including but not limited to Australia Post.

Copyright and Intellectual Property
You warrant and represent that you have the right to use any Materials provided to us for printing and that such use will not infringe upon any copyright, trademark, or other intellectual property right.

You shall indemnify and hold us harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of any breach of this warranty and representation.

We do not assume any responsibility for any infringement of copyright, trademark, or other intellectual property right caused by any Materials provided to us by you.

Liability and Limitation of Liability
We shall not be liable for any loss or damage, including but not limited to indirect, incidental, consequential, or special damages, arising out of or in connection with the use of our Services or any Materials provided to us by you.

To the extent permitted by law, our liability for any claim, whether in contract, tort, or otherwise, shall be limited to the amount paid by you for the Services.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

Product Descriptions

We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

Our products are for sale to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.

All prices are in Australian Dollars (AUD) and are inclusive of GST. Our price list can be accessed from our home page and we reserve the right to amend our prices at any time.

Packaging and postage is an additional charge, calculated at time of purchase.

When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

We undertake to accept or reject your order within Two (2) days. If we have not responded to you within Two (2) days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.

Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.

All risk of loss or damage to the goods passes to you when we despatch the goods.

Product Returns

We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage, within 30 days of receiving the product.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

Warranty Principles and Complaint Procedure

  • Warranty principles, claim acknowledgement and valid warranty periods.
  • Our warranty is based on the “parts only” and “return to base” principles; means that in case a warranty claim has been acknowledged, Godex will supply free of charge spare parts to enable the repair by an authorized local reseller.
  • The sender bears the shipping cost of any item returned to Godex whilst Godex will pay the shipping cost for warranty parts sent to the partner.
    Godex reserves the right to acknowledge or decline any warranty claim unilaterally.
  • The acknowledgement of a claim is usually only possible after physical inspection.
  • Only in exceptional cases information exchanged by mail (e.g. serial numbers, pictures, problem descriptions) may be sufficient to acknowledge a claim.
  • You will always find the valid warranty periods for our products on our latest price lists.

The most relevant current warranty periods are:

  • Printers and external rewinders: 2 years from the date of invoice, except print heads and accessories.
  • Print heads: 6 months from the date of invoice, with a maximum mileage of 50 Km.
Delivery Policy

Innovative Tags is located in RED CLIFFS VIC. Orders are usually shipped within one – two working days of full payment being received. If Innovative Tags anticipate a delay despatching your purchase, for whatever reason, you will be notified within one – two working days.

Purchases shipped within Australia may be sent by Australia Post or a nominated courier service. Within Australia if you haven’t received your goods within 7 working days of your purchase, please contact Innovative Tags.

Freight costs, are not included in the purchase price, and will be added at the checkout phase of your purchase according to your delivery address. If you wish to receive a quote on freight charges separate to your order, please contact Innovative Tags.

For International delivery charges, please contact Innovative Tags for a quote.

Site Access

When you visit our website, we give you a limited licence to access and use our information for personal use.

You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Hyperlinks

This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

Intellectual Property Rights

The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

Limitation of Liability

To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.

We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services and/or product/s we have supplied.

Indemnity

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

If a Force Majeure event causing delay continues for more than Thirty (30) days, we may terminate this Agreement by giving at least Seven (7) days’ Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

Jurisdiction

These terms and condit/ions are to be governed by and construed in accordance with the laws of New South Wales and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales and you agree to submit to the jurisdiction of those Courts.

If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.

These Terms and Conditions have been specifically drafted for, and provided to Innovative Tags Pty Ltd by LawLive Pty Ltd (www.lawlive.com.au).